SellerBooks is operated by JPS Alliance Inc., the developer shown on the App Store and Google Play.
Delete it in the app
- Open the SellerBooks app and sign in.
- Go to Settings and tap Delete account.
- Confirm twice. You are signed out on every device, and the deletion cannot be undone.
If another step is needed first, for example because you share a business with other people, the app tells you what it is.
Or ask us to delete it
Email privacy@sellerbooks.ca from the email address on your account with the subject “Delete my account”. We confirm the request comes from you, then complete it within 30 days.
Delete some of your data and keep your account
You can delete individual documents, invoices, and transactions yourself in the app or at app.sellerbooks.ca. To have any other personal information removed, email privacy@sellerbooks.ca saying what you want deleted; we complete it within 30 days, keeping only what the law requires us to retain, described below.
What is deleted when you delete your account
- Your account and your personal details, such as your name, email address, and phone number
- Your sign-in credentials; you are signed out everywhere
What is kept, and for how long
- Your business’s bookkeeping records (transactions, receipts, invoices, and reports) are kept for up to seven (7) years, because tax and accounting law requires financial records to be retained.
- Operational logs and backups are removed on their normal cycle.
For more detail, see Sections 8 and 13 of our Privacy Policy.